Guest reviews of Grand Hotel Cape May
Here you can find verified reviews our users posted on this website
Joan
4 months ago
Nice ocean view from the room. The indoor pool was great for the kids. The restaurant staff were a bit unfriendly, which was disappointing.
Christina
5 months ago
Indoor pool is nice, perfect for kids. Room was smaller than expected and the bathroom could use better ventilation. Definitely check for beach chair access; it’s right across the street. Check-in was a bit slow, and the cleaning staff could improve their attention to detail.
Wilfrid
6 months ago
Just a few steps away from the beach access, this hotel offers easy strolls to the warm sands and the beautiful promenade, which is perfect for leisurely walks along the coast or quick trips to some tasty dining options like Hemingway's restaurant and Union Park just a short walk away, while attractions like Washington Street Gallery and Congress Hall are all under a 15-minute walk from the front door making it super convenient for exploration. The room was comfortable with a small kitchen and a cozy atmosphere, but the bathroom lighting and air conditioning could use some improvement.
Diana
7 months ago
Breakfast was a disappointment. They couldn’t guarantee nut-free options for my daughter. the Hemingway Restaurant staff were exceptional—kind and attentive. The food was delicious, and the portions generous. Anca stood out for making our experience enjoyable. The hotel itself felt mediocre at best. Rooms didn’t match the online photos. The indoor pool and spa were unsatisfactory; cleanliness was lacking. There were issues with the key card and no housekeeping during our stay. Communication was poor, especially concerning amenities like breakfast, which should have been offered for families. Location was beneficial, though it has potential for improvement.
René
8 months ago
excellent location, cozy rooms, and amazing beach access!
Belinda
9 months ago
Our room was super cute and had a nice kitchenette with a microwave and refrigerator. Great view of the ocean from our comfy sitting area! The heated saltwater pool was awesome. Staff was really helpful. Loved the nearby beach. The fitness and spa facilities were great, but the hot tub could use better jets.
Donald
9 months ago
pleasant service, pleasant atmosphere with top-notch beach service including free lounge chairs and the convenience of ordering lunch right on the sand.
Everything was just right.
Alex
10 months ago
Kids had a blast at the pool and the beach! The staff at the beach was amazing, bringing us drinks and food right in our chairs.
It wasn't cheap, but worth the experience.
Arthur
10 months ago
The room was so bright and clean, I fell in love instantly! Perfectly located near the beach and main square, making everything super easy. The kids adored the indoor pool - it kept them entertained every night!
Couldn't recommend more! 😊💕
Beth
10 months ago
Great location near beach access, but noisy and no guaranteed parking.
Michael
10 months ago
The room I stayed in had serious issues—the beds were saggy, and the musty smell was unbearable. Plus, there were water stains in the shower, hinting at leaks. It just felt neglected and definitely not worth the price.
Anna
11 months ago
The room was spacious and well-furnished, featuring a large bed, a couch, and a dining table. Temperature control was lacking, making it a bit uncomfortable at times. The ocean view was stunning, allowing us to see beautiful sunrises. Noise levels were surprisingly low; we never heard neighbors. housekeeping overlooked some cleaning details, like hair on the bedding. While the shared balcony was a nice touch, privacy was limited. It was frustrating finding clean towels at the pool, and some amenities appeared outdated. it was a comfortable stay with a few areas needing attention.
Ian
11 months ago
The indoor heated pool offers a relaxing escape. The view from my room surprised me and the gym has a solid variety of machines.
The pool area could use a serious cleaning.
Craig
11 months ago
Spent a lovely Christmas stay by the beach with a fantastic balcony view of the ocean. The room had a microwave and small fridge, super comfy bed, and a great sofa. Enjoyed the convenience of having a restaurant on-site. Location was perfect for easy beach access and plenty of parking available.
The air conditioning unit was a bit too loud and needed an upgrade. Some maintenance issues like bathtub caulk and water heater rust.
Ian
11 months ago
The hotel offered a perfect balance of quiet comfort and convenient amenities, with a spacious room featuring a cozy couch. The outdoor pool and direct beach access were fantastic. Plus, the friendly staff and delicious meals at Hemingway’s made our trip memorable!
Tommy
1 year ago
The location is fantastic for beach walks and easy access to nearby attractions. I appreciated the in-room microwave and small dining area by the window, which made meals enjoyable. the outdoor pool felt crowded and the gym equipment was outdated. The bathroom door locked awkwardly, and noise from above disrupted sleep more than once. Dining at Hemingway’s was a highlight, with excellent service and delicious meals. finding parking was a struggle, especially during rainy nights. Despite the quirks, there were some lovely moments mixed in with the challenges.
Charlie
1 year ago
We had a wonderful time exploring the beach just a short walk away from the hotel. The whale-watching excursions were a hit with our kids, Johnny and Lily, creating unforgettable memories for our family.
My wife says that having more child-friendly activities would enhance the family experience.
Peter
1 year ago
My BFFs and I had a blast hitting up the beach and checking out some epic whale-watching nearby! The rooms were chill, with killer balcony views and a cozy vibe.
Would be sick if there were more late-night party spots nearby for us to turn up the fun! .
Sandy
1 year ago
clean and close to beach and restaurants. great for chill vibes. pool bartender makes awesome drinks.
Would recommend
Frederick
1 year ago
Great beach access and nice staff. Pillows uncomfortable and noisy kids.
Jon
1 year ago
Just wanted to share my thoughts on my recent stay at the Grand. The heating and air conditioning in the room were a bit of a letdown for me. The AC didn't get as cold as I would have liked, and the heating seemed a bit outdated with a window unit. It made the room a bit uncomfortable at times. On the bright side, I really enjoyed the tea and coffee facilities in the room. It was a nice touch to have those available, especially in the morning. The sitting area was cozy, but the room felt a bit tight overall. And speaking of the room, the electrical problem with the lights flickering when using the Keurig was a bit annoying. The patio area was a nice idea, but it felt more like a hot room with no proper ventilation, making it uncomfortable to spend time there. The view from our room wasn't great either, with construction noise waking us up early in the morning, which was a surprise. Housekeeping did a decent job, but the property could have been cleaned more effectively. The staff, especially Debbie, was customer service-oriented and helped resolve some issues which I appreciated. The Grand has its pros and cons. While there were some areas that needed improvement like room amenities and cleanliness, the location was great, and the pool service was excellent. Just a heads up for anyone considering a stay - be prepared for some quirks and make sure to clarify any expectations beforehand.
Graham
1 year ago
The location is great and the staff was friendly.
The room had a broken AC and dirty bedding. The kitchen lacked necessary glassware and the pool area was packed with families.
Leslie
1 year ago
we had a fantastic stay at grand hotel. everything was clean and modern, and the lovely scent throughout the hall was a pleasant surprise. the room was well-appointed, and we especially enjoyed the rocking chairs on the balcony. the location right off the beach was perfect, and we appreciated the peace and quiet during the off-season. the indoor pool was a great escape from the sun, and we had a wonderful dining experience at the hotel restaurant.
Nothing all good 😊
Brendan
1 year ago
Great beachfront location! The hotel was stunning with friendly and professional front desk staff. The rooms were clean, and the on-site dining experience at Hemingway's was outstanding.
Parking can be a hassle, especially when the hotel is full. The left side parking lot tends to flood, making it a bit messy to walk through.
William
1 year ago
A hot tub and swimming pools were a delight, like having my private spa. Enjoying a Grand Day at the Beach with on-site dining was simply fabulous!
Dealing with the elevator situation felt like a workout retreat, minus the fun.
Kelly
2 years ago
Loved the spacious room with a great ocean view, well-equipped kitchenette, comfortable beds, heated saltwater pool, and attentive staff.
Felt snug, nothing to complain about.
Charles
2 years ago
We had a fantastic time at a beachside hotel. The spacious rooms were perfect for bigger groups, with separate living and sleeping areas. The hotel had everything we needed, from a well-equipped kitchen to comfortable beds. The indoor and outdoor pools, game room, and sun deck provided endless entertainment. The staff was friendly and attentive, and the location was convenient for exploring Cape May. Plus, the ocean view from our balcony was stunning. Definitely recommend for a fun beach season visit with friends!
The HVAC system was a bit problematic, with the temperature stuck on high and unable to be adjusted. We had to keep the balcony door and window open constantly to cool the room down.
Paul
2 years ago
Our room had a disappointing view with no hot water and a broken shower. The noise from the vending machine and poor TV reception were also a letdown. However, the location and pools were fantastic. I'll recommend this hotel.
